Slide background

How to contact

Our new location

MCDI Security Products Inc.
1001 Lenoir Suite A411b
Montréal QC H4C 2Z6

English/French: +514.481.1067
En español: +514.487.0441

Per appointment: Farsi and Cantonese

En español

We are present in South America since 1994. Our Guadalajara office handles sales and support for all Spanish speaking countries.

En español:
Montréal: +514.487.0441
Guadalajara: +33 3615 3811

ventas@mcdi.com
soporte@mcdi.com

Reach us by Skype mcdi-hq for a chat

Core Services

  • Sales staff

    Our sales staff knows SECURITHOR and participated actively in the design. They are your entry point at MCDI and can guide you to decide which of the SECURITHOR options are right for you.
    Many features such as Web Access Module or Virtual Panic Buttons require prior set-up. MCDI Sales support team can arrange a private demo for you.

  • Support

    At MCDI most support issues are handled directly by developers. Not by a phone operators or by a ticket system.
    They are the very ones that made your SECURITHOR and nobody knows it better. With evolving technology you can count on them to keep your SECURITHOR updated.
    Contact support directly from our main phone number during business hours or support@mcdi.com. This email is always redirected to 3 persons to insure a fast reply.

  • Design

    You need SECURITHOR to showcase your product name and company name instead? Yes we can. Contact our marketing team to make arrangements.
    We also offer personalization services for our Android and iPhone Panic Button apps.

  • Coding

    You have a special project that might need custom programming? We do this.
    SECURITHOR platform is flexible enough and SQL performances allows SECURITHOR developers to meet your needs.

    No matter if it’s a simple feature to add or a complex server closer, contact us to discuss your requirements.

  • Distributors around the world

    Contact our sales staff. In some countries we sell directly. For others we will put you in contact with our distributors.

Send us mail

We are great at what we do

We concentrate on what we do best: Alarm receivers and Monitoring Software.
It’s not a hobby or a passing thing. We are doing it since 1994 and continue at our Montreal offices under our original management.

Many thousands of installation later we are still doing it and we still talk to original customers.

Several distributors are partners since the start. Stratel from Malaysia, Syscom from Mexico, Fiesa from Argentina have been partners with MCDI for nearly 20 years.

MCDI regularly exchange with industry leaders to make partnerships, especially in the field of IP receiving and video integration.

MANY FORMS: select one to get a direct access to trial download, request a sales call back or make a support request.

Sales Call back

Use this form to request a call back from our sales team in English, Español, French or Português.

Sales Call back
Support desk

If you want to log a support issue that is not urgent, use this contact form. If urgent contact us by phone.
During business hours it is typically addressed within two hours.

After hours support is reserved to support contract holders who receive a dedicated fast access.
Do fill the form anyway if you do not have a support contract.
We will answer asap or at opening of business.

Support desk
download a trial of SECURITHOR

Use this registration form to download a 30 days trial of SECURITHOR.
This is a complete version which can be converted in a full license by MCDI.
Some features such as Web Access and Panic Buttons for Smartphones require advance configuration.
Our sales department will showcase them for you.

download a trial of SECURITHOR
Price quotation

Our price quotation form is available 24 hours. Do tell us more about your needs and we will return a written quotation.
If you are not sure about the configuration, no problem. Do they us and we will guide you through the possibilities.
Quotation can include Alarm Receivers as well.

Price quotation